Returns & Exchanges
At Kitsch Noir, we want you to love your purchase; however, if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all products remain in their original, unused condition with packaging intact to qualify for a return.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all tags are attached and the product is protected for transit.
Ship Your Return
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized shipping location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing